Ubisoft’s much anticipated North American release of Assassin’s Creed Unity has become the subject of mockery, as players have been discovering and documenting a host of glitches and bugs scattered throughout its Paris backdrop. A quick search through Google or Steam will provide accounts of scripts gone wrong, characters floating through the air, walking while embedded half way through the ground, rampantly wildly hair physics, and perhaps the most disturbing one of all, their entire face removed save for floating eyeballs and lips.
The glitched images have been so pervasive across social media that Ubisoft’s shares have fallen by 9.3%. Today, Ubisoft acknowledged the problems on their blog and touched on some of the issues they are currently working on fixes for, including:
- Arno falling through the ground
- Arno getting stuck inside hay carts
- game crashing upon joining co-op
- main menu screen delay
Ubisoft also indicated that while their list doesn’t capture all the errors that have been reported, the most common and widely-reported problems are:
- Frame rate issues
- Graphical and collision issues
- Matchmaking co-op issues
- Helix Credits issues
Helix Credits are the game’s form of microtransaction currency, and so it’s particularly worrying if people are spending additional money only to find problems with their purchase not being recognized.
In a short reminder, Ubisoft noted that they have already applied the Day 1 update and to make sure all users were connected to the internet in order to apply it, but they did not go into any sort of detail as to what has been fixed in said update.
It’s a bit of a mystery how Assassin’s Creedt Unity was released in the first place if it contained so many bugs, but Ubisoft hasn’t offered up any explanation, so we are left to contemplate: was it a case of truly not knowing, or a case of meeting a deadline and dealing with the aftermath? Whatever the case may be, Ubisoft is certainly suffering as a result, and it will be interesting to watch the recovery process to see how well both Ubisoft and the Assassin’s Creed franchise bounces back from it all.